Privacy Policy

Effective Date: 10/01/2026

Terrablend Agro Food Processing Private Limited (“Terrablend Agro”, “Company”, “we”, “our”, “us”) operates the website www.dnbagro.in. We are committed to protecting the privacy and personal information of our customers, visitors, and users.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, register, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name (if applicable)

b) Payment Information

  • Payment details are processed through secure third-party payment gateways.
  • We do not store your debit/credit card numbers, CVV, or net banking credentials on our servers.

c) Technical & Usage Information

Automatically collected information may include:

  • IP address
  • Browser type and device information
  • Pages visited on the website
  • Date and time of access
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders placed on dnbagro.in
  • To communicate order confirmations, shipping updates, and support requests
  • To respond to enquiries and customer service queries
  • To improve website functionality and user experience
  • To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

  • Our website uses cookies to enhance user experience and analyze website traffic.
  • Cookies help us understand browsing behavior and improve site performance.
  • You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We may share your information only with:

  • Logistics and courier partners for order delivery
  • Payment gateway providers for transaction processing
  • Government or legal authorities when required by law

All third parties are obligated to keep your information confidential and use it only for the intended purpose.

5. Data Security

  • We implement appropriate technical and organizational security measures to protect your data.
  • Access to personal information is restricted to authorized personnel only.
  • While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure.

6. Data Retention

  • We retain personal information only for as long as necessary to fulfill the purpose for which it was collected.
  • Information may be retained to comply with legal, accounting, or regulatory requirements.

7. User Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications

Requests can be made by contacting us using the details provided below.

8. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for the privacy practices or content of such external websites.
  • Users are advised to read the privacy policies of third-party sites before sharing personal information.

9. Children’s Privacy

  • Our website is not intended for use by individuals under the age of 18.
  • We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

  • Terrablend Agro reserves the right to update or modify this Privacy Policy at any time.
  • Changes will be posted on this page with an updated effective date.
  • Continued use of the website after changes constitutes acceptance of the revised policy.

11. Legal Compliance

This Privacy Policy is governed by the laws of India, including:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

12. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Terrablend Agro Food Processing Private Limited
📧 Email: terrablendagro@gmail.com
📞 Phone: 7507504005 / 7020248283
🕒 Business Hours: 08:00 hrs – 20:00 hrs